Releasing our 2017 Annual Report

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Each year the Center strives to honor the legacy of Leo T. McCarthy through programs and scholarship that promote public service and the common good. This includes undergraduate community-engagement learning, faculty and university-wide development, graduate engagement, and community partnerships at both the local and global level. We are excited to share our 2017 annual report in advance of our 15th anniversary celebration on November 9th.

Some of this year’s highlighted achievements include:

  • 19 co-sponsored events
  • 11 advocates for community engagement placements
  • 3,000 service-learners
  • 541 faculty development hours
  • 10 global sustainable development projects
  • 8,400 graduate intern hours
  • 200% increase in public service and community engagement minors
  • 166 local community partners
  • 624 LTMC alumni

We thank all of you for your continued support and look forward to another great year!

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Engage San Francisco’s Mind, Body and Soul

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Dr. Lisa De La Rue is an Assistant Professor in the Counseling Psychology Department, where she also serves as the fieldwork coordinator for the Marriage and Family Therapy program.

Eat fruits and vegetables, get enough sleep and exercise regularly. We are all familiar with the common pieces of advice to promote wellness, and to fight off physical diseases. If we actually follow that advice … well that is another question. But what can you do to prevent depression? How do you cope with difficult life experiences? How do you manage symptoms of anxiety? Fewer people would have ideas on how to address these needs, despite the reality that millions of adults and children experience mental illness in a given year. Many cannot answer this question because we largely keep conversations about mental illness in the shadows, where it takes on a certain taboo, a stigma that we do not see when talking about physical ailments. As a result many people do not know what to do when they or someone they love is suffering from mental health concerns, let alone know where to access services.  

As a psychologist, and a professor who works to train the next generation of clinicians, I am constantly thinking about how to raise awareness of mental health and to increase knowledge around how to access support services. According to the National Alliance on Mental Illness, approximately 1 in 5 adults experience mental illness in a given year, and 1 in 25 adults will experience a serious mental illness that will interfere with their ability to engage in one or more life activities (e.g. work, being with friends or family, going to school). Additionally, 1 in 5 young people between the ages of 13 and 18 will experience a severe mental illness within a given year. Despite these numbers, too many people do not receive the treatment or support they need to get better, and just like with a physical disease, untreated mental health concerns can get worse.  

We know that one of the barriers to people receiving the support they need is a result of the stigma associated with mental illness. Name-calling, derogatory terms, and dramatized negative portrayals of people with mental illness all contribute to an atmosphere where people may be reluctant to share their struggles or to seek out support. Part of addressing this stigma is to increase awareness of mental health and illness. Another barrier to addressing mental health concerns is a lack of awareness around where to access services. Some people may not realize that mental health treatment can address the symptoms they are experiencing. For others, they may know treatment is needed but do not know where to look for these services.

Addressing these barriers is an essential component of ensuring people with mental health concerns get the support they need and have the opportunity to live healthier and happier lives. The Mind, Body and Soul Pop-Ups provide an example of how to address these exact barriers.  

Engage San Francisco’s Mind, Body, and Soul Pop-Ups  are community based resource fairs that bring together service providers from across the Western Addition. These Pop-Ups provide community members with information on services available in their community, and educational materials on how to promote physical, mental and spiritual wellness. Spaces like these provide a wonderful avenue in which to increase awareness of mental health and treatment, in manner that feels safer. For example, someone can come in to gather information on nutrition, and then casually wonder to the next table where information is being provided about depression.  Not only does this format increase the number of people who are provided with information, but can also allows those who may feel stigmatized to gather information in a manner that is less overwhelming. Having conversations about mental illness, and wellness, alongside conversations about managing diabetes helps reduce stigma around mental health treatment and places it in the realm of diseases that can be treated. And indeed this is the realm in which it belongs.

As we continue to have conversations about mental wellness in the Western Addition, the hope is that some of the stigma around mental illness will be reduced. This can allow more people to feel comfortable seeking out support, which can help prevent a mental illness from getting worse. However, reducing stigma is just one part of the puzzle; people also need to know where they can access treatment. Events like the Mind, Body, and Soul Pop-Ups and efforts like the San Francisco Human Rights Commission’s program Black to the Future are wonderful examples of how to raise awareness of services that are available, and to encourage people to access these programs.

Mental illness is a disease that does not discriminate. It knows no age limits, and impacts people across racial, ethnic, and economic backgrounds. It is also a disease that often responds well to treatment and interventions. As such, community engaged efforts are essential to ensure that people can access the mental support services they need, and do not feel shame in doing so. 

The next Mind, Body and Soul event is on June 29th! Check out photos from February’s Mind, Body and Soul event here.

Beginning a Literacy Partnership with Dr. William L. Cobb Elementary School

Dr. Mary Murray Autry

Dr. Mary Murray Autry, Associate Director
Engage San Francisco Literacy Programs

 

When first visiting Dr. William L. Cobb Elementary School (Cobb) in October 2016, with hopes of beginning a literacy partnership, I vividly remember entering the office area and being pleasantly surprised to see a wall covered with banners. These were not just any banners but banners representing various universities throughout the United States and graduates from this very elementary school. I had no trouble identifying the principal’s office door that had been labeled with the name of his alma mater. The banners clearly sent a message to me about the mission of the school and the value of education. Because I really did not know what to expect from this meeting, I began with, “The University of San Francisco, through its Engage San Francisco initiative within the Leo T. McCarthy Center for Public Service and the Common Good would like to partner with you in creating a literacy program.”

We have made significant strides since our initial meeting. The literacy program began as a pilot with a shared vision to improve reading proficiency and support K-5 students to reach grade-level proficiency. We also agreed to place university students as volunteers in a first-second grade combination class and a third-fourth grade combination classroom to provide relevant literacy experiences for classroom students.

One freshman and four juniors comprise the pilot of cohorts and began as interns working with elementary students and our community partners in spring 2017. These interns are undergraduate candidates in the Dual Degree in Teacher Preparation Program at the University of San Francisco. Under the guidance of Engage San Francisco staff, the school’s literacy coach, and classroom teachers, interns work six to twelve hours a week to improve K-5 literacy proficiency while fostering competent communication while speaking, reading, writing, and listening. Interns, required to complete the entire semester must consistently demonstrate the same professional and ethical behaviors expected of teachers, and are enrolled in a 1-unit Directed Study course. The course, Literacy, Environments, and Assessments, emphasizes the basic history of the community, literacy instruction, social emotional development, trauma informed approaches, and effective use of the learning environment.

Several questions guide the development of the literacy program. These include: What would this literacy program look like? How do we define literacy? What are the literacy goals of the school? What is best practice for TK-5 students? What are worthy and reasonable goals for university interns? How do we involve teachers? How do we build a relationship of trust with the school in light of the fact that a previous partnership folded? From these inquiries, these key questions emerged:

  1. How do we create a literacy program for traditionally disenfranchised K-5 students who consistently perform lower than their white counterparts in spite of laws and policies designed to support their academic achievement?
  2. How do we create a literacy program for teacher candidates, that models effective teaching, embraces diversity, addresses biases, and focuses on community?
  3. How do we move the conversation from “volunteers” in the classroom to members of the school community?

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The initial launch of the pilot has been far from perfect, but we have learned as we face challenges, and we make changes and restate our commitment to moving from the pilot stage to executing the literacy program in the fall of the 2017-2018 academic year. Feedback from school administrators has led to discussions on expanding the program and including two prekindergarten classrooms. Initial findings thus far suggest that although only 20 percent of interns had any involvement with the school community prior to placement, 100 percent see themselves committed to continuing the internship during the 2017-2018 academic year. We have also learned that the school’s literacy needs were broader than the original plan. Instead of teaching in only two classrooms, interns work in classes across the grade span and have begun the process of seeing themselves as more than volunteers in the school but actually members of a community.

Learn more about Engage San Francisco’s literacy programs and other community partnerships by contacting Karin Cotterman, Director of Engage San Francisco <kmcotterman@usfca.edu>

A Day at Prince Hall Learning Center in the Western Addition

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The Prince Hall Computer Learning Center (PHLC), an Engage San Francisco community partner in the heart of the Western Addition, is a year-round learning enrichment program that provides structure and support in the form of emotional and academic enrichment programs. Through after-school and summer programming, Prince Hall develops individualized support for children based on their academic needs and family situation. The small scale of this program (up to 20 children) allows for customized, personal interventions that are sustained and based on a strong groundwork of trust.

 

As one enters Prince Hall you are welcomed by Ms. Miram Desmukes, who has 18 years of experience directing the Prince Hall Learning Center. Along with Ms. Andi Horde, who has been an Associate Director with the program for 10 years, one immediately sees the center as an intuitive, loving environment that is labor intensive and intimate.

An initial question comes to mind:  What kind of methods of teaching do they use in their program? Ms. Andi explains as one of the children leaned on her and she kissed her on the head and said, “We are a nurturing education-based program, lots of hugs around here.” While Ms. Andi and Ms. Miriam are extremely humble in how they describe their work, it is clear that it takes extraordinary expertise and time to understand and relate to the kids on a level much deeper than hugs.

“There is a certain amount of respect that we try to embody so that they don’t feel that they need to act out. We respect them. They respect us. Everything is pretty much communal around here. The older children look out for the younger ones and give them pointers.”

Prince Hall is an active partner with several USF literacy projects including America Reads, the Masters in Teaching Reading/reading specialist program, and the Xochitl Book Project and as such, ties into the values USF holds close to heart:  education, social justice and leading to succeed. Collaboration with families is essential, especially to the Prince Hall Learning Center.

The Center is a program of Bethel AME Church and the Allen Community Development Corporation, which is the for-profit arm of AME Church along with the parishioners who support the program by purchasing snack items of need that are listed in the church newsletter. Ms. Miriam and  Ms. Andi also contribute snack items as well as learning aides such as  flashcards, vocabulary cards and books. They provide transportation to the after-school program from some of schools on a daily basis.

When asked what items they needed, they said, “state of the art equipment, like learning tools, some technology, standing desks, writing materials, educational supplies, equipment, toys, materials.” Given additional resources, they would formalize their teen group; facilitate more conversations and mentorship with the Center’s graduates who return home from college and meet up to discuss the transition to higher education, and build out their technology program. It is clear this program is rich with vision, inspiration, deep intergenerational relationships, and succeeding despite many unmet resource needs.

Prince Hall reflects the values and vision of USF and Engage San Francisco, which is why it is great partnership site for USF students to learn. In addition to the teaching the Center does with Western Addition children, they also offer a supportive learning environment for USF undergraduate and graduate students who work with them.

If you woud like to support Prince Hall Computer Learning Center, or USF’s partnerships with them, visit http://www.princehallclc.org/ to see how you can support them or contact Karin Cotterman, Director of Engage San Francisco, kmcotterman@usfca.edu.

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Our 2016 Report Card — Community Partner Survey Summary of Results

In April 2016, the Leo T. McCarthy Center for Public Service and the Common Good administered its third biennial survey regarding community partners’ use of USF and McCarthy Center resources and their general perceptions of the University (including the institution as a whole, as well as students and faculty) and its role in the community. Our intent is to survey data to shape our work with community and make recommendations across campus about implementing best practices in community partnerships. More specifically, results of this survey will be used to inform the resources and services we provide, ensure that the community partner voice is reflected in our work, and advocate for more effective community-engaged programming at USF.

 

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Looking at how to make our outreach efforts and community partnerships more impactful we look to the feedback from our community partners to help guide us to improve in the years coming. Community-Engaged Learning Program Manager, Fernando Enciso-Márquez says,  “Our Community Partner survey helps us understand the reciprocal nature of our community partnerships, and allows us to identify additional ways we can shape our collaboration with local nonprofit agencies.” Participants shared feedback and perceptions of a variety of aspects from communication, completing special projects ,strengthening organizational relationships with USF, and student preparation to engage in the community.

Most community partners feel that students exhibit professionalism on-site (80% of respondents), demonstrate cultural humility (89% of respondents), and are motivated to engage with their host organization throughout the semester (80% of respondents). Community partners also expressed that students always or usually complete the tasks expected of them, with high agency satisfaction on student service deliverables.

Feedback of the attitudes our Community Partners have about working with students:

  • 100% find long-term student volunteers to be very or somewhat beneficial
  • 100% find short-term (6 months or less) interns to be very or somewhat beneficial

Community partners were also invited to share their perceptions of the University and the McCarthy Center based on their partnership experiences.

Respondents feel that the University at large supports organizational needs of community partners, acts as a member of the larger San Francisco community, and helps students to explore the social issues addressed by the host organization.  Focusing on the McCarthy Center specifically, respondents expressed that the Center is supportive in building faculty partnerships (74% of respondents), and provides helpful partnership information and resources (83% of respondents). Community partners also feel that the McCarthy Center cares about the outcomes of student engagement on the host community and clients, and consider our office to be an active member of the San Francisco community (88% of respondents).

Other Community Partner feedback:

  • “We greatly appreciate the opportunity to work closely with the McCarthy Center and value the work of our Advocates for Community Engagement; they play a vital role in supporting our work and mission!”
  • “We have been very impressed with the quality of students we have worked with (which is not always the case with students from other schools!)”

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Alumnus Sees the Future of the Booker T. Washington Community Service Center

 

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Jerry Trotter

Program Director, Booker T. Washington Community Service Center

Ayah Mouhktar, our Communications Assistant, interviewed Jerry Trotter at the construction site for the Booker T. Washington Community Service Center. Below is a reflection on her experience meeting Jerry, discussing the new facility and what it will mean for the families and children of San Francisco.

Putting on a hard hat and entering a construction site was not how I planned to spend my Thursday afternoon but what came out of it ended up being one of the most eye opening and inspirational experiences I have ever had.

Walking into what would soon become the Booker T. Washington Community Service Center left me with a sense of hope of a brighter future for the children and families of San Francisco.

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Jerry Trotter, Program Director of the facility, is a University of San Francisco alumni (’02) and was recruited by the Multicultural Retention and Recruitment program, which traveled to high schools and recruited students to USF to continue their studies in social justice and the Jesuit mission.

“USF brought me to San Francisco and San Francisco brought me to Booker T. Washington” said Trotter when describing what gave him the drive to want to help the local community.

The new facility is being built at 800 Presidio Avenue and will be made up of 5 floors compiled of 49 housing units, an NBA regulation size gym, a mind/body health center, computer and career lab and a community garden on the roof. It began as an idea as a place for families in the community to convene and organize and is a realistic way to meet the needs for food, education and secure housing. Trotter cares for the children of San Francisco and wants one simple thing to come out of all the great work he does, “we want to have them stay and live in the city they grew up in”

San Francisco and USF in particular played a large role in Trotter’s work and his passion for social justice and the mentality of leading to succeed, and not just to seeing himself succeed alone but taking rising with the community as a whole. The hard work of Jerry Trotter is one that is admirable and inspirational not for just the common citizen but especially USF students who look to actually change the world from here- less than a mile away from the center of campus.